We received an error code on our HP Color Laserjet 5500 DTN. And this is our story. This was the fancy message we received. According to the HP Service Manual, this message points to 3 possible reasons. Failed DC controller Failed Low Voltage Power Supply Failed Power Supply Fan. I was certainly hoping for the last option. So I began disassembly , knowing that the fan in question was on the lower left side of the machine, as you face the unit. I began by opening and removing the lid surrounding the display. (Front Top cover.) The lid must be removed completely. Gently Separate the RH hinge. Gently Separate the LH hinge. Pull the right side of the unit towards you, then rotate the lid counterclockwise to undo the tension arm (Piece that keeps the lid from closing on your fingers, located on the left side) Set aside. Next Comes the top cover (Paper Catch Tray) As you can see in the next picture, there are 4 scres on the back face of the unit. Remove the top two. Gently remove this cover, releasing the two clips at the front of the tray. As your facing the unit, the […]
Category | Computer