Frequently Asked Questions

Below are a selection of the most frequently asked questions our property managers receive. Click on each question to reveal the answer. If you have a question that is not answered here, please contact us and we will do our best to answer it for you!


General Leasing Questions

Can additional furniture be brought into the apartment?

We want to you feel free to make your apartment your home! Additional furniture may be brought into the apartment; however, the original furniture must remain in place as there are no storage facilities for this. Any additional furniture that you bring must be removed at the end of your contract period.

Can I use my financial aid?

Yes - you can apply your financial aid to use toward your housing costs for living at Vulcan Village. You can find more information on billing at 

Do I have to have a meal plan?

You are not required to have a meal plan; however, should you choose this option, more information can be obtained from the university's website at

Can I request an apartment or roommates?

You can request a specific apartment and specific roommates, but there is no guarantee that we can honor your request due to previous requests and availability. We do our best to try to accommodate your requests.

How close to campus are you?

Vulcan Village is conveniently located 1.5 miles from campus. Transportation to and from campus is provided by the Mid Mon Valley Transit Authority and the Vulcan Flyer. There is no fee to ride the shuttle buses.

How many people live there?

Our complex accommodates 770 people in 199 apartments, this includes on-site management staff.

If I pay in full do I get a discount?

At this time, Vulcan Village does not offer discounts to rent paid in full although we encourage you to do so.

Is parking available?

Absolutely! Parking at Vulcan Village is free to all residents. Residents can purchase on-campus parking by going to the campus parking website.

What are the apartment and furnishing measurements?

The following are the square footage amounts for each floor plan: 4x4: 1,207 square feet 4x2: 1,123 square feet 2x2: 789 square feet The following is information provided on the furnishings already in each apartment. Please not that the dining room table is only applicable in the four bedroom/four bathroom floor plan. Dresser: L36" W30" H42" Bed: L79" W52" H6.5" Desk: L30" W24" H48" Living Room Chair: L18" W24" Couch: L72" W36" H30" Coffee Table: L12" W24" H18" End Table: L24" W24" H24" Dining Room Table: L48" W36" H30" Bedroom Window: W34.5" L58" Living Room Window: W70.5" L58" Shower Rod: L51"

What do I do if I have roommate issues?

All roommate issues are handled with the utmost seriousness and privacy by our management staff. Please see your Community Assistant for roommate issues as soon as they arise so they can help you alleviate the situation.

What do I need to hook up my computer to the internet?

Basically we have adopted the plug and play philosophy. Once connected to the internet using an Ethernet cord (or by our wireless access), you will be prompted to an antivirus scanning website. Once your computer has passed university regulated anti-virus scans, you will have full connectivity.

What if I need to cancel my contract?

You will need to contact the university housing office to cancel your contract at (724) 938-4444.

What is the cost?

Prices vary per apartment type. Please contact our office at (724) 938-8990 for more information.

What size are the beds?

The beds furnished in your bedroom are full-size, extra long. Queen-sized sheets best accommodates these beds.

What types of apartments rooms are available?

We offer a variety of floor plans to suit your needs dependent upon availability. We have 4 bedroom / 4 bathroom; 4 bedroom / 2 bathroom; and 2 bedroom / 2 bathroom apartments.

When do I owe my application fee?

When you apply online through your university VIP (i.e., Vulcan Information Portal) account, a non-refundable application fee is due at that time. Please note that the application fee is NOT a security deposit that you receive when you leave your apartment. This fee helps to fund operational costs on the property such as snow removal, fitness center supplies, clubhouse amenities, and landscaping costs.